Frequently Asked Questions
Sales & Inventory FAQs
Premier Hyundai of Harvey is proud to serve drivers in New Orleans, Metairie, Kenner, and nearby communities. Our dealership is located on the Westbank Expressway and offers a great selection of new Hyundai models and quality used vehicles. Whether you are shopping for a sedan, SUV, or hybrid, we’re here to help you find the right vehicle and back it with unmatched customer service.
Yes, we often have new Hyundai ELANTRA models available, including the ELANTRA N and ELANTRA Hybrid. You can explore our current new vehicle inventory online or contact us to confirm availability. If you’re looking for something more budget-friendly, check out our used vehicles under $25k.
Yes, we offer flexible lease and finance options tailored to your needs. Whether you’re looking for low monthly payments on a lease or a competitive rate on a car loan, our finance team is here to guide you every step of the way. You can get started online by visiting our Finance Center or filling out a secure finance application.
Absolutely. With our Premier Concierge service, you can shop online, apply for financing, and arrange home delivery. We make the process simple, convenient, and hassle-free so you can complete your purchase from the comfort of your home.
You can schedule a test drive by calling our sales team or using the contact form on our Contact Us page. We’ll help you find the perfect time to visit and try out the model you’re interested in.
Service & Maintenance FAQs
If you’re near New Orleans or Harvey and need an oil change, visit our Service Center. We use Hyundai-certified parts and fluids to help your vehicle run smoothly and stay under warranty. You can even schedule service online.
Brake replacement costs depend on your vehicle model and parts needed. Our certified technicians offer fair, transparent pricing and high-quality work. For an estimate or to schedule a brake inspection, schedule service or give us a call.
Yes, we offer Express Service for many maintenance needs, including oil changes and tire rotations. To see which services are available same-day, visit our Service Benefits page or contact our team directly.
Yes, it’s fast and easy to book your appointment using our online service scheduler. Pick a time that works for you and we’ll handle the rest.
If you hear unusual brake sounds, notice warning lights, feel your vehicle pulling to one side, or spot fluid leaks, it may be time for service. Our factory-trained technicians can inspect your vehicle, find the issue, and fix it quickly so you can drive with confidence.
Collision Repair & Warranty FAQs
Collision Center handles repairs for all makes and models. From minor damage to major collisions, our team uses advanced equipment and genuine parts to restore your vehicle’s appearance and safety.
Your Hyundai comes with a factory warranty, and we honor that coverage at our dealership. We also offer extended warranties and added benefits for peace of mind. For full details, contact our team or refer to your warranty booklet.
Yes, we offer loaner vehicles for qualifying repairs to help you stay on the road. Contact our service department to check availability and requirements.
Financing & Trade-In FAQs
Yes, we help customers with a wide range of credit scores get approved for financing. Our finance team works with multiple lenders to find terms that work for you. Get started by applying online or speaking with a finance expert at our dealership.
To get a quick estimate of your current vehicle’s value, use our Sell or Trade tool. For a more accurate appraisal, visit us in person for a full evaluation.
When you’re ready to buy or lease, bring a valid driver’s license, proof of insurance, recent pay stub or proof of income, and your trade-in title if applicable. If you have questions, our finance team is here to help you prepare.
Location & Contact FAQs
Our showroom is open Monday through Saturday from 9 AM to 8 PM. The Service Center is open Monday through Friday from 7 AM to 6 PM, and Saturday from 7 AM to 4 PM. We are closed on Sundays.
You can call our main line at (504) 367-1666. For sales, dial (504) 375-3000. For service, call (504) 502-7724. You can also reach out through our website’s live chat or Contact Us page.
Yes, we offer home delivery for new and used vehicles. You can start your purchase online and complete the process from home. Learn more by speaking with our sales team or using our Premier Concierge service.